Our 3-step Approach:

 

1. Preliminary Interview

– First contact

– Demand analysis

– Mission procedure

– Setting method

For individuals: a free preliminary 30-minute interview face-to-face, by phone or Skype.

For companies: a free briefing.

2. Assessment / Audit

– Assessment:

  • Professional
  • Entrepreneurial
  • Behavioural
  • Communications
  • Needs, expectations, impediments, driving forces

– Observational audit:

  • floating
  • focused

3. Coaching

– Professional orientation, transition, evolution

– Career management

– Inter-relational skills

– Personal skills and strenghs

– “Coach The Coach” for team managers

Our different tools:

 

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Personal assessment

– M.B.T.I.

– Interest Test, Holland Motivational, Riasec

– Mind Mapping

– World Map

– Social Disc Test

R

Business assessment

– Qualitative methodology:

  • Individual interview, group discussion
  • “Mystery Visit” – observing the staff in their work environment, with or withour contact with their clients
  • “Mystery Calling” – analysing verbal and non-verbal communication

– Desk Research, Benchmarking

– Observational Audit:

  • floating
  • focused

Report given at the end of the session.

 

R

Coaching

– P.N.L.

– A.T.

– Disc Typology

– Process Com

– Logical Levels / Dilts Model

The number of coaching sessions is generally between 4 and 10 depending on the issue.